Warranty and Vehicle Information
Our service for your Porsche.
Your Porsche is just as important to us as it is to you. That’s why we take the best possible care of your vehicle. From a comprehensive warranty to Roadside Assistance and many other offers – we ensure you have carefree driving pleasure. Owning your vehicle should be a pleasure – an experience that is unique from start to finish.

Porsche parts warranty
A two-year Porsche parts warranty applies to genuine Porsche parts that are installed in your vehicle at the Porsche Center. However, this warranty does not apply if the repair or replacement part was paid for by the Porsche Center or was carried out or replaced under the Porsche Approved Warranty or New Vehicle Warranty.

Recall Information
Occasionally it's necessary to issue a recall for a Porsche model. When we do, we want to help you get the problem resolved quickly and easily. Simply enter the 17-character VIN (the Vehicle Identification Number from the top of the dash on the driver's side) – exactly as it appears below – and the search tool will return information on any applicable recalls from calendar year 1999 until today.

Porsche Vehicle Documentation
We care about your Porsche as much as you do. So we're not only committed to helping you take care of it, but we also offer various levels of documentation about your vehicle. Whether you are in search of documentation for your classic or your newer Porsche, this is your first stop for answers. Detailed information is available below about our Porsche Production Specification (PPS) and Classic Technical Certificate (CTC) products, whereas our FAQs holds answers to the most common questions about our vehicle documentation opportunities. We're with you to make your Porsche ownership a pleasure, and a journey you'll enjoy from beginning to end.

Porsche Assistance
Porsche is intrinsically reliable. However, should the worst case scenario occur and you need breakdown assistance, you can rely on us. No matter where – if you have a breakdown, you can contact our expert Porsche customer service team day or night, and they will help you and your Porsche. Whenever you are on the road with your Porsche – Porsche Assistance is always at your side.
Please call 1-800-PORSCHE (1-800-767-7243) to request 24/7 Roadside Assistance.

Your Porsche in My Porsche
My Porsche is your digital portal for all topics relating to your Porsche. Unlock your Porsche and you can check the vehicle's condition – from the fuel level to the tire pressure. You can schedule workshop appointments. You will receive information about safety-relevant updates. My Porsche keeps you up-to-date about new functions, products or services or even exclusive events. And you can also quickly contact your Porsche Center at any time. With My Porsche, you get the perfect Porsche experience – anytime, anywhere.
Hours
Store
- Monday
9:00 AM - 6:00 PM
- Tuesday
9:00 AM - 6:00 PM
- Wednesday
9:00 AM - 6:00 PM
- Thursday
9:00 AM - 6:00 PM
- Friday
9:00 AM - 6:00 PM
- Saturday
9:00 AM - 5:00 PM
- Sunday
Closed
Service
- Monday
8:00 AM - 6:00 PM
- Tuesday
8:00 AM - 6:00 PM
- Wednesday
8:00 AM - 6:00 PM
- Thursday
8:00 AM - 6:00 PM
- Friday
8:00 AM - 6:00 PM
- Saturday
9:00 AM - 1:00 PM
- Sunday
Closed
Parts
- Monday
8:00 AM - 6:00 PM
- Tuesday
8:00 AM - 6:00 PM
- Wednesday
8:00 AM - 6:00 PM
- Thursday
8:00 AM - 6:00 PM
- Friday
8:00 AM - 6:00 PM
- Saturday
9:00 AM - 1:00 PM
- Sunday
Closed